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General information for our guests

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  • The breakfast buffet is open from 06:30 a.m. to 11:00 a.m. (weekends +  public holidays from 7:00 a.m)
  • If you want to have your breakfast earlier, please let us know and we will have it ready for you.
  • The restaurant is open monday till saturday as of 05:30 p.m. Warm dishes are served till 10:00 p.m. Sunday small dishes.
  • On the day of departure, please leave your room by 11 a.m.
  • The room key opens both the hotel and the garage entrance. The hotel entrance door is open until 23:30 a.m. Should you intend to return later, please take your room key with you as a precaution.
  • Please book your taxi in advance at the Reception.
  • Please use our free of charge parking garage.
  • For the sauna, please contact the Reception.
  • Solarium coins are available at the Reception (1/4 hour € 5.00).
  • In your rooms there are safety boxes.
    To program the code:
    press key #, enter your code (6 digits), press key #
    To lock the safes:
    enter your code (6 digits), press key #, safe locks
    To open the safes:
    enter your code (6 digits), press key #, safe opens
  • For night emergency call, please dial  +49 175 1242377
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Telephone and computer

  • From room to room, please dial 1 plus the room number.
  • For the Reception, please dial 100.
  • For external calls, please dial 9.
  • You can ask for wake-up calls either at the reception, or with your telephone.
    Press the star key, enter the wake-up time, for example 0710 = 7.10 am,
    2030 = 8.30 pm, then 1 + your room number. The automatic wake-up call is in
    force for 24 hours, dial 68 if you want to delete it.
  • For night emergency call, please dial +49 175 1242377

To receive calls from outside, your phone number is + 49 89 613 78 1 plus your room number

Country Codes

Denmark: 00 45

Italy: 00 39

Sweden: 00 46

Finland: 00 358

Japan: 00 81

Switzerland: 00 41

France: 00 33

Netherlands: 00 31

United States: 00 1

Greece: 00 30

Austria: 00 43

Great Britain: 00 44

Norway: 00 47

WLAN

An open and free WLAN access is available in the main hotel area and in the rooms.